Shipping and Delivery
Estimated Shipping Times
All Items (if ordered by 2pm GMT, aimed to be shipped same day Monday-Friday)
RM Tracked 24 - 24 hours from dispatch (unless over a weekend or Bank Holiday)
RM Tracked 48 - 48 hours from dispatch (unless over a weekend or Bank Holiday)
Shipping Rates
For Orders Above £150 or equivalent in chosen currency:
Free
For Orders Under £150 or equivalent in chosen currency:
£4.95 per order RM Tracked 24
£3.95 per order RM Tracked 48
Estimated Shipping Times
All Items (if ordered by 2pm GMT, aimed to be shipped same day Monday-Friday)
International: Standard - 7-10 business days from dispatch
Express - 48 hours from dispatch.
Shipping Rates
For Orders Above £150 or equivalent in chosen currency:
Landmark Global (Standard Delivery): Free
DHL Express (Express Delivery) £22
For Orders Under £150 or equivalent in chosen currency:
Standard - £11.80 per order or equivalent in chosen currency (Landmark Global).
Express - £40 per order or equivalent in chosen currency (DHL Express).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations such as Prince items but that is rare. We have worked hard to find the most reliable, low-cost postage we can to all countries.
If you order more than one item in a shipment we only charge for one item – no matter how many you order. We lose money on shipping these orders, but we get to give you a better deal. And that’s good in our book.
Estimated Shipping Times
All Items (if ordered by 2pm GMT, aimed to be shipped same day Monday-Friday)
International: Standard - 7-10 business days from dispatch
Express - 48 hours from dispatch.
Shipping Rates
For Orders Above £150 or equivalent in chosen currency:
Landmark Global (Standard Delivery): Free
DHL Express (Express Delivery) £22
For Orders Under £150 or equivalent in chosen currency:
Standard - £7.50 per order or equivalent in chosen currency (Landmark Global).
Express - £40 per order or equivalent in chosen currency (DHL Express).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations such as Prince items but that is rare. We have worked hard to find the most reliable, low-cost postage we can to all countries.
If you order more than one item in a shipment we only charge for one item – no matter how many you order. We lose money on shipping these orders, but we get to give you a better deal. And that’s good in our book.
To request a return or exchange, please visit our returns and exchanges portal
https://returnsportal.shop/golden-age-of-tennis
and enter your email and order number.
From there, please follow the steps.If you wish to return an item:
- Please ensure it is in a new, unworn and re-sellable condition.
- It must be dispatched to us within 30 days of receipt of the order.
We will provide paid labels to ship the item back to us and charge a £2 restocking fee on every order.
Finally, please note that if items are returned to us because you have entered an incorrect address, or you have refused to pick up your package from the pickup point if you have missed the delivery, you will only be eligible for store credit (not a refund) less the costs to return the package to us.
If you have received a faulty item, please visit the portal
https://returnsportal.shop/golden-age-of-tennis
and follow the faulty item steps.
Unfortunately, with all the good will in the world, sometimes these things just happen, but we can assure you, that we will make it right and please accept our sincere apologies.
If you have any questions, please click here to Contact Us
EU Tax and Duties
Sadly, since Brexit, this is relatively complex. We have worked hard to makes things as simple and transparent as possible, however:
1) Any order placed for delivery within the EU that totals under €150 will have VAT calculated and be payable at checkout and will not be subject to further costs.
2) Any order placed for delivery within the EU that totals over €150 will not include VAT and import duties at checkout, and the purchaser be liable to pay local VAT and import duties before delivery. If tax and duties are levied, the courier will contact you and these will have to be accepted and paid before your order will be delivered. We cannot guarantee the amount due, and it is the purchaser’s responsibility to understand and accept the cost prior to ordering, since all duties that are to be paid are the sole responsibility of the buyer. There are several calculators available online to assess the likely costs. Should you decide that you do not wish to pay the taxes and duties, the order will be returned to us, and we will issue a store credit (please note, not a refund) and this will be equal to the amount paid less the costs of a delivery and return.
Non-EU Tax and Duties
With regards to international tax and duties due on orders outside of the EU, all orders will not include VAT/sales tax or import duties. If any taxes are due in your country the courier will contact you and these will have to be accepted and paid before your order will be delivered. We cannot guarantee the amount due, and it is the purchaser’s responsibility to understand and accept the cost prior to ordering, since all duties that are to be paid are the sole responsibility of the buyer. There are several calculators available online to assess the likely costs.
Should you decide that you do not wish to pay the taxes and duties, the order will be returned to us, and we will issue a store credit (note: not a refund) and this will be equal to the amount paid less the costs of delivery and return.
If you have any questions at all on any of the above, please do not hesitate to get in contact at team@goldenageoftennis.com and we will be more than happy to answer any questions you may have.
Shipping and Delivery for Direct from Supplier Stock
USA Shipping
- Economy 5 to 8 business days - $5.00
- Express 1 to 2 business days 0 $15.00
- Standard 3 to 4 business days - $8.00
UK & EU Shipping
- International Shipping - £15
Asia Shipping
- International Shipping - £20
United States:
- USPS Economy (5-8 days) - $6 USD
- USPS Standard (3-4 days) - $7 USD
International:
(UK, EU, Canada, Iceland, Norway, Switzerland, Monaco)
- USPS First Class International DDU (DAP) - $25 USD
REGULAR EUROPE ZONE
Spain: €3.99 (Free for orders of €50.00 or more)
Ceuta and Melilla • Spain: €39.95
France, Italy, Netherlands, Belgium: €10.95
Zone D - Switzerland, United Kingdom: €29.99
EU (European Union) ZONE G • Cyprus, Malta: €13.95
EU (European Union) ZONE F • Finland, Norway, Sweden: €25.95
EU (European Union) ZONE A • Austria, Germany, Luxembourg, Poland, Slovakia, Croatia, Czech Republic, Denmark, Hungary, Slovenia, Bulgaria, Estonia, Greece, Latvia, Lithuania, Romania: €6.95
Portugal: €4.95
Ireland: €17.95
International
United Arab Emirates, Australia, Canada, Hong Kong SAR (China), Israel, Japan, South Korea, Malaysia, New Zealand, Singapore, United States, Mexico: €66