We offer the following currencies to place an order:
You can select a different currency from the drop down at the top of the page, which will convert all prices to be displayed in that currency. When you come to pay for that order, you will be charged in the currency you have selected.
We offer payments via all major debit and credit cards (including American Express), PayPal, Klarna, Google Pay, Apple Pay and Clearpay.
All available payment methods for your location will appear at checkout
We aim to process refunds within a week of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.
Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://goldenageoftennis.com/register and follow the instructions on-screen.
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at team@goldenageoftennis.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via team@goldenageoftennis.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.
Our estimated shipping times are as follows:
UK: Royal Mail Tracked 24 - 24 hours from dispatch (unless over a weekend)
Royal Mail Tracked 48 - 48 hours from dispatch (unless over a weekend)
International: Standard: 5-7 business days from dispatch (Landmark Global)
Express: 48 hours from dispatch (DHL Express)
Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.
We ship to most regions worldwide. Please check on the list of countries we deliver to at checkout in the dropdown list. If there is an unforeseen problem with us delivering to a certain country after ordering, we will contact you via your given email address and refund you in full.
Our shipping rates are as follows:
For Orders Above £150 or equivalent in chosen currency:
UK: Free
International: Landmark Global (Standard Delivery) Free
DHL Express (Express Delivery) £22
For Orders Under £150 or equivalent in chosen currency:
UK: £4.95 per order
International: Standard - £7.50 per order or equivalent in chosen currency (Landmark Global).
Express - £40 per order or equivalent in chosen currency (DHL Express).
You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately, we don’t offer exchanges. If you’re unsure about clothing sizes, we recommend ordering the two closest matches and returning the one that doesn’t fit.
In order to request a return, please sign into your account and visit your account page. From there you can submit a return request. If you do not have an account, please send your item back to the following address with your name and order number as long as it adheres to our returns policy:
Golden Age of Tennis
Belushi Ltd (Ta Chalkys)
4 Compton Park
Wildmere Road
Banbury. OX16 3LU
United Kingdom
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via team@goldenageoftennis.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.
This depends on the carrier or shipping method that you choose when returning your item. We aim to process refunds within a week of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund.
Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. Simply buy a gift voucher instead for any value that you wish.
