Shipping Rates
For Orders Above £150 or equivalent in chosen currency:
UK: Free
International: Free
For Orders Under £150 or equivalent in chosen currency:
UK: £4.95 per order
International: £17.95 per order or equivalent in chosen currency
Estimated Shipping Times
UK: 24 hours from dispatch (unless over a weekend or Bank Holiday)
International: 7-10 business days from dispatch
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations but that is rare. We have worked hard to find the most reliable, low-cost postage we can to all countries.
If you order more than one item in a shipment we only charge for one item – no matter how many you order. We lose money on shipping these orders, but we get to give you a better deal. And that’s good in our book.
Returns
In order to request a return, please sign into your account and visit your account page. From there you can submit a return request. If you do not have an account, please send back to the returns address that can be found on our shipping and returns page here: https://goldenageoftennis.com/shipping-returns-i5 and we will refund you if the return adheres to our returns policy.
Unfortunately, at this stage of our business, we are unable to offer free returns and the return postage is the sole responsibility of the buyer. Hopefully this will change in the future when it makes commercial sense to do so. However, if you wish to return an item, please do so in a new, unworn and re-sellable condition within 14 days of receipt of the order and we will of course refund you within 7 days after we receive it back to us. Please include your name and order number with the return package, so we can efficiently process your return.
