Glopal and IOSS
After listening to our customers, we have partnered with Glopal to better manage the VAT and duty obligations on all European orders arising post Brexit. Therefore, all orders placed for delivery within the EU that totals under €150 will have VAT calculated and be payable at checkout and will not be subject to any VAT on delivery. However, any order placed for delivery within the EU that totals over €150 will have VAT and duties estimated at checkout but will still be liable to VAT and import duties before delivery. We cannot guarantee the amount of import duties that will be due on these orders, only estimate as every country has different rules, however all duties that are to be paid are the sole responsibility of the buyer. If these are due, the couriers will contact you and these will have to be accepted and paid before your order will be delivered. Unfortunately, this is best we can do with the situation as it stands and hopefully, the UK and the EU will find a way in the future to make the trading landscape more straightforward.
With regards to international tax and duties due on orders outside of the EU, all orders will not include VAT/sales tax or duties. Again, if these are due, the couriers will contact you and these will have to be accepted and paid before your order will be delivered.